Pamela is the General Manager of Property Management for our offices throughout the Lower North Shore. With extensive experience of over 18 years in the field and in a senior management role, Pamela is responsible for innovation, revenue growth and providing exceptional service to clients for a portfolio of almost 3,000 properties spanning the entire Lower North Short of Sydney. Her role running a large team of property management specialists focuses on strategic planning and management, coaching and leadership and design and implementation of new initiatives across the group in both sales and property management to effect more efficient business operations, and improve revenue. This has included her implementing a concierge check in process for every property leased with us, where a team member meets the tenant on site to run through a property induction. Implementation of a ‘virtual’ administration department in the Philippines that services the entire business administration, vastly improving efficiency, and the development of a suite of short term letting options facilitating higher returns for properties suitable to this option.
A career property management professional, her passion is evident every time she speaks with you and in the results she achieves for her clients.