As Concierge Manager at Di Jones Real Estate, Toby Wood is responsible for the operation of Di Jones bespoke concierge service offered to our clients. Working with both the property management and leasing teams, it's Toby's role to help clients with all aspects of their real estate needs, providing a seamless and stress free experience. Having grown up in Sydney’s Lower North Shore, he holds invaluable local knowledge of the area, its properties and community. Toby builds rapport easily and enjoys meeting new people from all walks of life. Among his various duties, he is responsible for ensuring the delivery of excellent communication with tenants with priority concierge contact for the initial stages of the tenancy ensuring a smooth transition. With a diverse career background in high end hospitality and sports coaching, Toby has a proven track record for consistently providing exceptional customer service. His commitment to exceeding expectations every time is evident and is displayed in his professional, genuine and enthusiastic demeanour. Toby's meticulous organisational skills and knack for making his clients feel at ease, combined with his drive and persistence, make him a valued asset to the Di Jones team.