DiJones transforms AML reform into a smarter, faster property experience

New digital platform sets a benchmark for compliance, customer experience and the future of real estate.

Regulatory change often creates complexity. At DiJones, we saw an opportunity to do something different.

As Australia's Tranche 2 Anti-Money Laundering (AML) reforms come into effect, we've launched a fully integrated digital compliance and transaction ecosystem that makes buying and selling property simpler, safer and more seamless for our agents and our clients.

Rather than adding another layer of administration, we've spent the past 18 months designing technology that embeds compliance into every stage of the property journey.

The result is a single platform that combines AML verification, Proof of Identity (POI), digital agency agreements, buyer and seller compliance, secure onboarding and transaction management into one intuitive workflow.

For our agents, this means they can complete AML verification in seconds and move from a listing presentation to a fully compliant, signed agency agreement in as little as 10 to 15 minutes-whether they're in the office, meeting a client or working remotely.

For our clients, it means fewer forms, less paperwork and greater confidence that their personal information is being handled securely.

Built for the future of real estate

Dean Mackie, CEO of DiJones, said the reforms presented an opportunity to rethink how property transactions should work.

"Every major shift in our industry creates a choice. You can treat it as another compliance obligation, or you can use it as an opportunity to improve the way you work and the experience you deliver to clients.

We chose the latter.

We invested early to build technology that doesn't just meet legislative requirements, but genuinely improves how our people operate every day. Our agents should be focused on delivering exceptional advice and service, not navigating increasingly complex compliance processes."

Unlike traditional agency models, DiJones has centralised compliance governance under a corporate-led framework, reducing administrative burden while supporting consistency, security and best practice across the network.

The platform also enhances cyber security by automatically removing sensitive Proof of Identity information from agent devices once verification is complete, reducing unnecessary data retention and strengthening customer privacy.

More than compliance

The platform is also helping shape the future of the DiJones customer experience.

Secure digital identity verification allows clients to reuse their verified credentials for future transactions, creating a more connected experience while laying the foundations for the DiJones Marketplace and a growing ecosystem of adjacent property and lifestyle services.

Brent May, Chief Operating Officer, said every decision was made with both agents and clients in mind.

"Technology should remove friction, not create it. We've built a platform that simplifies compliance, speeds up transactions and allows our people to spend more time doing what matters most-building relationships and delivering outstanding service.

This is more than a compliance solution. It's an investment in the future of how people buy, sell and experience property."

As the industry continues to evolve, DiJones remains committed to investing in innovation that makes every property journey simpler, more secure and more connected.